Business owners and website managers of online commerce and business sites are required by law to comply with standards usually set up by the government. Many business websites do not comply with regulations which attract user-driven lawsuits or may jeopardize the reputation and operations of a business. While most sites are accessible focus should be spread not only to liability coverage but non-discrimination. Failure to adhere and comply with regulatory guidelines may have consequences that are always disruptive and costly for the business.
1. Business permit and licensing
While this is a simple and most glaring issue when it comes to any business and not just online based, can be neglected or overlooked. Several questions may arise, especially against laid laws and regulations by government agencies or relevant authorities.
Each state and country have a variety of laws and standards that require businesses compliance. Anyone setting up a business, therefore, should do a simple background search and legal audit to know how to meet the requirements so that the company doesn’t run into any legal battle with the government over permits and licenses.
The issues common under this include but not limited to taxes, type of business, place of business, registration, and operations
With specific reference, you can talk to the relevant authority for assistance on how to meet the requirements that each particular state, region, or country has laid for starting a business. The circumstances and laws vary from place to place and are often subject to revision. You may want to be up to date with the aspects revised so that you run a good business.
2. Health and Safety
There are several guidelines and framework set by many countries regulating online sales. Most tend to be similar across the board with only slight variations. You may need to do your research and determine which are specific to your business. Health and safety are universally considered a critical aspect that any company seeking to operate is evaluated. Their products, welfare of customers, and any associated liability.
There are food chain or drug/pharmaceutical businesses. These are susceptible areas that require guideline from regulatory authorities such as the Federal Drug Agency in the USA, Pharmacy and Poisons Board in the UK and Public Health Department.
3. Data Protection and Safety
Online businesses have to comply with maintaining high data safety and ethics standards. Sales Sites are a prone target of cyber attacks, mishandling, and data breaches. Consumers develop trust when a business outfit has a good reputation and respect for their data. Therefore businesses have to institute strong security and protection of any data that is on their repository. Customers often give most of the data during the purchasing and inquiry process. Some are from suppliers and other stakeholders. Data breach can attract severe consequences from violation of rights, lawsuits, penalties, fines, and sometimes dissolution in cases where the damage caused cannot be remedied.
4. Industry Standards
An online business can fall under different sectors. Most are service-based and therefore within the line of supply chain management. Such an industry setting requires effective compliances to policies and standards which regulate how, for example, sales is made.
Businesses have now set up a site on their website dedicated to FAQs, which can help outline some of the values of the business. These can also provide additional information that anyone initiating contact with the business may go through. This helps classify and specify which laws, terms and conditions or are relevant to the owners, customers and third parties.
Website and digital content accessibility, especially for disabled persons (including but not limited to those with physical, vision and hearing challenges) are increasingly becoming a key concern. Online businesses have set up kiosk or site with suitable aid for the deaf or blind to enable ease of access while navigating the site.
Businesses can consult compliance expert from relevant bodies to do an audit and advise accordingly.
The world wide web should be accessible to everyone. It is important that there is no digital divide in the 21st century. Those that are physically incapable need to access the web just like any normal person. The law should be clear to everyone.